VALVE GP-CONTROL 3679496 - Caterpillar

PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Inspection of Front Suspension Mounting
Remove debris from joints and perform a general inspection of both the left and right side joints. Inspect the joints for any gaps between the mounting surfaces in three places as shown on Image 1: top, below keyway, and bottom on each side of joint using a .005 inch feeler gauge.
Torque Sequence for Front Suspension Mounting
If a gap is detected, the front suspension mounting bolts must be loosened and re-torqued. Re-torque the bolts to specification using the tighten sequence shown on Image 2. Contact 773E/775E Product Support at 217-475-5672. If no gap is detected no further action is required.
Tightening specification 945+/- 35 N.m
Note: In order to properly torque the bolts and seat the joint, the front tires must be slightly off the ground during this procedure.
Image1
Image2
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 3.0-hour job for Group 1
3 Hours Labor for both left and right suspensions
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 3.0-hour job for Group 2
3 Hours Labor for both left and right suspension
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING MOUNTING BOLTS ON THE FRONT SUSPENSION CYLINDER FOR CERTAIN 773E AND 775E OFF-HIGHWAY TRUCKS
MODELS INVOLVED - 773E AND 775E OFF-HIGHWAY TRUCKS
Dear Caterpillar Product Owner:
New mounting bolt tightening sequence may be needed to mount the front suspension cylinders on the products listed below. If the tightening sequence is not observed, the strut could come loose and may result in personal injury or death. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 01Jun2006 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to 01Jun2006 Service Letter