VALVE GP-TRANSMISSION CONTROL 3734352 - Caterpillar

COMPLETION DATE
TERMINATION DATE
30Nov2017 31May2018
PROBLEM
The existing O-ring needs to be replaced on certain 3512C HD Locomotive Engines. The existing O-rings can become hard and brittle resulting in a fuel leak.
AFFECTED PRODUCT
Model Identification Number
3512C NJT00102-00231
PARTS NEEDED
Qty
Part Number Description
4 7N6806 SEAL-RECTANGULAR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the O-rings between LH and RH fuel manifold adapter and the LH and RH fuel manifold group. Only install O-rings with packaging labeled with year 2015 or newer. See Image 1.
Image1
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE O-RINGS BETWEEN THE FUEL MANIFOLD ADAPTERS AND THE FUEL MANIFOLD GROUPS ON CERTAIN 3512C HD LOCOMOTIVE ENGINES
MODELS INVOLVED - ON CERTAIN 3512C HD LOCOMOTIVE ENGINES
Dear Cat Product Owner:
The existing fuel O-rings needs to be replaced on the products listed below. The existing O-rings can become hard and brittle resulting in a fuel leak. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 16May2017 when scheduling this service.
We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 16May2017 Service Letter