VALVE GP-RELIEF 6E2471 - Caterpillar

REBE9230-00
04Dec2012
D241
E310
J320
T010
Before/After
(Limited distribution)
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING 20R-1282 FUEL INJECTORS ON CERTAIN 3512C, AND 3516C ENGINES
1290 1251 PS43780
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43780" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Jun2013
PROBLEM
The initial production run of 20R-1282 injectors (less than 250 pieces) built before August 15, 2012 contains the wrong nozzle tip part number due to a print releasing error. 20R-1282 injectors built before August 15, 2012 (serial #1240557) should be removed from the engine, as the injection spray plume may direct onto the cylinder wall. Long term use may result in piston ring or liner wear.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
3512C E3X00207
*******Group 2*******
3516C PES00225-00226, 228, 240, 256
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
12 7F8698 BOLT (As Needed)
12 3920222 INJECTOR GP-FUEL (As Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
16 7F8698 BOLT (As Needed)
16 3920222 INJECTOR GP-FUEL (As Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the Service Manual if/as necessary.
Inspect the engine for 20R-1282 Fuel Injectors with serial numbers LESS THAN 1240557/">1240557.
If the engine has 20R-1282 Fuel Injectors with serial numbers LESS THAN 1240557/">1240557, replace only the 20R-1282 Fuel Injectors with serial numbers LESS THAN 1240557 with 392-0222 Fuel Injectors.
Refer to Image 1 for the part number and serial number locations.
Record the serial number(s) and part number for the injector(s) removed.
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-4380 hrs,
0-6 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job for Group 1
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
The serial number(s) and part number for the injector(s) removed must be included in the claim story.
1.0 hour will be allowed for inspecting