WASHER-HARD 2856124 - Caterpillar

TEBE6469-00
25Oct2017
U-581
D-490
O-487
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CRANKSHAFT ON CERTAIN C175-16 PETROLEUM GENERATOR SET ENGINES AT PLANNED COMPONENT REBUILD
1202 PS45654
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45654" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Oct2027
PROBLEM
The original type 1 crankshaft is being discontinued and will no longer be manufactured. This program is to ensure that the correct crankshaft is installed during the engine's first major overhaul.
AFFECTED PRODUCT
Model Identification Number
C175-16 P6L00100-00103, 105-160
PARTS NEEDED
Qty
Part Number Description
1 3567064 CRANKSHAFT AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
At first major overhaul replace the crankshaft.
Refer to Disassembly and Assembly, UENR5600.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-30000 hrs,
0-72 mo 0.0% 0.0% 0.0% 0.0% 100.0% 100.0%
30001-38000 hrs,
73-144 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 120.0-hour job
The assumption is being made that new or remanufactured cylinder packs and new connecting rod bearings would be purchased by the customer as part of the standard overhaul parts list. This will ensure that the new part number connecting rods and rod bearings that are designed specifically for this crankshaft are also utilized.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.