WASHER-THRUST 3375183 - Caterpillar

Introduction
The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below.Problem
The machines listed above equipped with Machine ECM Primary/machine control #1 software and Secondary /machine control #2 Software may fail during the software flash process. The software failure may result in error code 98304 and prevents the machine software from being updated.Solution
Do not operate or work on this product unless you have read and understood the instruction and warnings in the relevant Operation and Maintenance Manuals and relevant service literature. Failure to follow the instructions or heed the warnings could result in injury or death. Proper care is your responsibility.
Table 1
Required Parts List
Qty Part Number Part Name
- 236-1223 Electrical Wire
1 134-2540 Connection Resistor As
1 355-4378 Connecting Plug Kit
2 394-9569 Connector Socket
50 9X-3402 Connector Socket
Illustration 1 g06287705
(A) Approximate length is 25 cm (9.8 inch)Troubleshooting Procedure for Primary Software/Machine Control #1
Perform the following troubleshooting procedure if primary software/machine control #1 flash fails:Note: After first flash fails, ECM displays an unprogrammed module with S/N XXXXXXXXYP.
Check the laptop communication leads and USB ports are in proper order and proper condition.
Flash the software for two times.
Disconnect the devices from the CAN BUS in the following order:Note: Reflash once a device is removed. Complete the action step by step will identify which device is causing the flash interruption.
Disconnect the MSS Keypad - 12-pin connector inside fuse panel (Harness tied up top left-hand corner).
Remove the Engine ECM fuse from the fuse panel.Note: Engine ECM (HRC Only).
Disconnect the 4-pin connector from the actuator harness.Note: Throttle actuator (LRC/FLEX Z prefix only).
Disconnect the Product Link.
Remove the connector from back of the keypad in fuse panel.
Remove the gauge cluster and disconnect the 28-pin plug on back of the unit.
Remove the 6-pin connector from joystick(s) harness in the fuse panel.
If the reflash is successful, download the PSR for reference.
If machine does not reflash, Proceed to Section "Troubleshooting Procedure for Secondary Software/Machine Control #2" Step 11.Troubleshooting Procedure for Secondary Software/Machine Control #2
Perform the following troubleshooting procedure if secondary software/machine control #2 flash fails:Note: After first flash fails, ECM displays an unprogrammed module with S/N XXXXXXXXYP.
Check the laptop communication leads and USB ports are in proper order and proper condition.
See the attached Dealer manufactured tool (Manufacture service tool).
Illustration 2 g06287704
(1) ECM J1
Install the service in ECM J1 (50 PIN) (1) pins J1-3 and J1-4.
Connect to ECM through ET service tool.
Enable the J1939 CAN bridge function. If the function is not available, then update the primary/machine control #1 software to latest version before you proceed.
Connect to Winflash and flash the secondary/machine control #2 software.
If the reflash is successful, connect to ECM through ET service and turn off the CAN bridge in configuration.
Remove the CAN resistor from the service tool (The rest of the service tool can stay connected on the machine).
Download the PSR for reference.
If machine does not reflash, perform the troubleshooting procedure to primary software/machine control #1.
If machine does not reflash, create a