WASHER (NOTCHED) 5D2922 - Caterpillar

COMPLETION DATE
TERMINATION DATE
31Aug2009 28Feb2010
PROBLEM
The 3207951/">320-7951 Software needs to be reinstalled on certain 906H, 907H, and 908H Compact Wheel Loaders. The existing software does not contain the gear shift enhancements, which can cause the shift from low to high range to fail.
AFFECTED PRODUCT
Model Identification Number
906H TPE00783, 792, 795, 799, 802, 807, 810, 815, 819, 847, 854, 879, 893, 896, 899, 907, 909, 926, 933, 935, 942, 944, 958, 994
907H MJF00478-00481, 521
908H MXF00468, 473-474, 489, 492-493, 496, 499-500, 506-507, 519, 543, 548-549
PARTS NEEDED
Qty
Part Number Description
1 3207951 SFWR GP-A3000 - Download the Latest Version
ACTION REQUIRED
The new 3207951/">320-7951 Software is available that enhances the gear change from low to high range on H Series 35kph Compact Wheel Loaders.
1. Flash the new software onto the machine ECM using ET.
2. Recalibrate the brake pedal.
3. Check the service brake performance.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW 3207951/">320-7951 SOFTWARE
MODELS INVOLVED - 906H, 907H, AND 908H COMPACT WHEEL LOADERS
Dear Caterpillar Product Owner:
The 3207951/">320-7951 Software needs to be installed on the products listed below. The existing software can cause the gearshift from low to high range to fail. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 04Feb2009 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 04Feb2009 Service Letter