WHEEL & TIRE GP 2011875 - Caterpillar

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Qty
Part Number Description
1 3790210 HOSE AS-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the attached Rework Procedure.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
Australia
New Zealand
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
For multiple engines that are serviced in a single vessel, please reference the other engine serial numbers in the claim story.
For before failure claims, please reference the after failure sister vessel engine serial number in the claim story.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 9G-2653 FUEL HOSE ON CERTAIN 3508B, 3508C, 3512B, 3512C, 3512C HD, 3516B, 3516B HD, AND 3516C ENGINES
MODELS INVOLVED - 3508B, 3508C, 3512B, 3512C, 3512C HD, 3516B, 3516B HD, 3516C
Dear Cat Product Owner:
The 9G-2653 Fuel Hose needs to be replaced on the products listed below. The existing 9G-2653 Fuel Hose may rupture. A fuel leak may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.
You may now search for open Safety Service Letters by entering your product serial number(s). Visit the SAFETY.CAT.COM website and click on the Product Safety page for more information. Please refer the dealer to their Service Letter dated 11Sep2013 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to 11Sep2013 Service Letter
Rework Procedure
Before beginning the following Rework Procedure, please review the safety information in the Operation and Maintenance Manual.
1.) Drain any fuel from the engine.
2.) Remove the 9G-2653 Fuel Hose Assembly.
3.) It is necessary to remove the 5P-8228 Flared Reducer from each end of the 9G-2653 Fuel Hose Assembly.
4.) Rotate the 90 degree elbow in Image1.1.1 approximately 45 degrees upward to it's new position, as shown in Image1.1.2.
5.) Final installation must not have any contact with the other hoses or other parts.
Image1.1.1
Image1.1.2