WIRE AS 9M9812 - Caterpillar

TEBE2718-00
01Apr2015
U-144
D-118
Before/After
PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR COMPRESSOR ON CERTAIN C12 TRUCK ENGINES
1803 PS44682
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44682" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Apr2017
PROBLEM
The existing air compressor can have a defective bearing that does not have the proper interference fit between the bearing and housing on on certain C12 Truck Engines. This may allow the bearing to spin and block the oil supply to compressor which may lead to compressor failure.
AFFECTED PRODUCT
Model Identification Number
C12 9SM09701-10903
PARTS NEEDED
Qty
Part Number Description
1 4781911 KIT-AIR COMP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Rework the compressor with the 4781911 Air Compressor Kit. Refer to Disassembly and Assembly, RENR2236 for service instructions.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-100000 miles,
0-120 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 4.0-hour job
If necessary, reasonable Travel Time and Mileage is allowed.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.