BOLT-SELF-LOCKING 7X7961 - Caterpillar

TEBE1626-00
09Oct2014
U-576
A-435
O-500
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGERS ON CERTAIN 3512C PETROLEUM ENGINES
1052 1053 1378 PS44501
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44501" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Apr2016
PROBLEM
The existing turbochargers can fail on certain 3512C Petroleum Engines due to high bearing temperatures. If the existing turbochargers fail it could cause downstream failures in addition to unexpected downtime.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
3512C LLA03183-03790
*******Group 2*******
3512C LLA03791-04110
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
4 0S1588 BOLT
8 2N2765 BOLT-HEX FLG HD
8 2N2766 LOCKNUT
4 4P4460 GASKET
2 4P7233 GROMMET
8 5M2894 WASHER-HARD
4 6V3917 SEAL-O-RING
2 6V6609 SEAL-O-RING
8 6V6753 BOLT-HIGH TEMP
2 8M0505 ADAPTER-STR
2 8T1887 CLIP
2 8T1888 CLIP
4 9S8752 NUT-FULL
2 20R3738 TURBO GP-BASIC
2 1215736 GASKET-TURBO
2 2473796 GASKET
1 3117792 CORE AS-OCLR
2 3321556 BRACKET
4 3419211 GASKET
1 4216546 TUBE AS-WATER
1 4216547 TUBE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
8 2N2765 BOLT-HEX FLG HD
8 2N2766 LOCKNUT
4 4P4460 GASKET
4 6V3917 SEAL-O-RING
8 6V6753 BOLT-HIGH TEMP
2 20R3738 TURBO GP-BASIC
2 1215736 GASKET-TURBO
2 2473796 GASKET
1 3117792 CORE AS-OCLR
8 3419211 GASKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the turbochargers and oil cooler.
Refer to Disassembly and Assembly, RENR9365.
1.) Engine Oil Cooler - Remove
2.) Engine Oil Cooler - Install
3.) Turbocharger - Remove
4.) Turbocharger - Install
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-5000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
5001-10000 hrs,
13-24 mo 50.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 12.0-hour job for Group 1
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and