RETAINER 9J8243 - Caterpillar

REBE1588-00
05Jan2007
U-9
A-9
O-9
Safety
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE 242-3919 GENERATOR FAN ON CERTAIN 3456, 3406C, C9, AND C15 GENERATOR SETS.
4457 PI10565
This Program must be administered as soon as possible.When reporting the repair, use "PI10565" as the Part Number and "7751" as the Group Number, "56" as the Warranty ClaimDescription Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10565" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
PROBLEM
The generator fan 242-3919 will need to be inspected on certain 3456, 3406C, C15, and C9 Generator Sets. The suspect generator fans have exhibited issues that may cause the fan blades to separate which could result in personal injury or death.
AFFECTED PRODUCT
Model Identification Number
3406C C5G01207-01208, 1222-1224, 1230-1232, 1237, 1575
3456 C3G00940, 944-947, 951-953, 984-987, 989-991
C4G00587, 589-651, 653-705
C15 C5E00206-00212, 214-215
C9 C9E00182, 186
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Please refer to the attached Rework Procedure.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE 242-3919 GENERATOR FAN
MODELS INVOLVED - CERTAIN 3456, 3406C, C9, AND C15 GENERATOR SETS
Dear Caterpillar Product Owner:
An inspection of your generator fan will need to be done to ensure that it will not exhibit issues linked to fan blades separating. Such an event can cause personal injury or death. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 05Jan2007 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to 05Jan2007 Service Letter
Rework Procedure
1. Activate E-Stop.
2. Record the package and generator serial number.
3. Loosen bolts fastening air guard and remove guard or slide guard back onto barrel.
Image1.1.1
4. Insert an inspection mirror between the front of the fan hub and the rear of the flex plates.
Image1.2.1
5. Check the front of the hub for the ?CX? Cixi Huili foundry mark.
Image1.3.1
6. Reinstall air guard.
7. Reset E-Stop.
8. If the unit has a "CX" mark then it should not be run until the generator has been replaced. Please contact Hez Brown at (770)233-6382 or email: brownh1 the following information.
Package serial number
Generator serial number
Foundry mark
Location of the generator
Photos of any fan blade damage
Date investigated
Hours on unit
If the generator does NOT have the "CX" mark then the package may be returned to service.