RETAINER 2031746 - Caterpillar

Table 3
FMI 14 Troubleshooting
Troubleshooting Test Steps Values Results
1. Identify Which Component Is Having Communication Problems
A. Use the System Communication Status in CAT ET to determine which component is having problems receiving communications from which other component.
CAT ET identifies the components that are having problems communicating. OK - Component is identified.
Proceed to Test Step 2.
2. Verify The Correct Monitor Software Is Flashed(1)
A. Verify that the following information is correct:
-The part number of the flash software for the monitor is correct.
All the part numbers are correct. OK - All the part numbers are correct
Proceed to Test Step 3.
NOT OK - One or more of the part numbers are not correct.
Repair: The monitor has the incorrect software installed. Flash the correct software. After flashing the software, wait two minutes. Then turn the push to start ring to the off position and the disconnect switch to the off position. Then turn the disconnect switch to the on position, and the push to start ring to the on position. Check the camera view. Refer to the Troubleshooting, "ECM - Flash Program" section for additional information
Proceed to Test Step 3.
3. Check If The Diagnostic Code Remains
A. Turn the start switch and the disconnect switch ON.
B. Clear all diagnostic codes.
C. Operate the machine.
D. Stop the machine and engage the safety lock lever.
E. Check if the diagnostic code is active.
The diagnostic code is no longer present. OK - The diagnostic code does not exist at this time. The initial diagnostic code may have been caused by poor electrical connection or short at one of the harness connections. Resume machine operation.
STOP.
NOT OK - The diagnostic trouble code has not been corrected. If the diagnostic code has not been corrected after performing the procedure a second time, reconfigure the camera.
Proceed to Test Step 4.
4. Reconfigure The Camera
A. Reconfigure the camera using the camera configuration screen on the monitor.
The diagnostic code is no longer present. OK - The diagnostic code does not exist at this time. The initial diagnostic code may have been caused by poor electrical connection or short at one of the harness connections. Resume machine operation.
STOP.
NOT OK - The diagnostic trouble code has not been corrected. If the diagnostic code has not been corrected after performing the procedure a second time, the ECM may require replacement.
Prior to replacing the ECM, always contact the Technical Communicator at your dealership for possible consultation with Caterpillar. This consultation may affect repair time.
Follow the steps in Troubleshooting, "ECM - Replace" if the ECM needs to be replaced.
STOP.
(1) Consult your Caterpillar Authorized Dealer for the correct part numbers of the flash software.